At TMS, we prioritize thorough training right from the beginning of our employees’ tenure. We believe in providing more than just a brief week or two of training; to truly excel as a dispatcher, it requires a minimum of 6 months to a year of dedicated, continuous training. This extended training period is essential for our dispatchers to fully grasp their roles and responsibilities towards our dealers and customers. Beyond technical skills, we emphasize the importance of genuine care for the job. We believe that without dedication and passion, employees cannot reach their full potential.

This commitment to training excellence reflects in our customer service and interactions with you and your clients. Our dispatchers undergo board-certified training courses regularly, ensuring they stay up-to-date with the latest customer service best practices. We strive for excellence in all aspects of our work, and our ongoing training initiatives are a testament to our dedication to providing the highest quality service.